What Is the Internet Of Things?
In simple terms, IoT is the ability to connect any device with an on and off switch to the Internet (and/or to each other).
This can include devices such as cell phones, Bluetooth speakers, coffee makers, washing machines, security cameras, sensors in buildings and anything in between.
The analyst firm Gartner says that by 2020 there will be over 26 billion connected devices, others estimate this number will be over 100 billion. The IoT is a giant network of connected “things” enabling people to control their homes and appliances via a smartphone app or through automated alerts when problems arise.
Ephlux provides pre-integrated customer experience and IoT solutions that help companies across the industries provide proactive marketing, assistive selling, customer servicing, predictive maintenance and digital field services leveraging Oracle’s world leading Customer Experience and Internet of Things cloud applications while co-existing with on-prem ERPs especially JD Edwards, E-Business Suite, and SAP.
Ephlux partners with the best in the business (Oracle, SAMSUNG, Adobe) and delivers for some of the world’s most well-known brands.
Ephlux also provides CX strategy consulting including CX idea engineering, customer journey mapping, human-centered service design and customer-centric business process re-engineering for multiple sectors.
For more information, follow Ephlux on LinkedIn at Ephlux.
As a result of working with Ephlux on joint implementations in 2016, a partnership was formed to combine Monad’s strong track record with project delivery and integration with the customer acclaimed IoT solutions from Ephlux.
Ephlux’s pre-integrated solutions, which Monad is now offering to its European clients, include IoT-driven proactive customer servicing, predictive maintenance and digital field services and sales. These solutions leverage Oracle’s world leading Customer Experience and Internet of Things cloud applications while co-existing with on-premise ERP solutions including JD Edwards, E-Business Suite, and SAP.
You can find more information about Ephlux’s products and services in the video below: